Freeva Helpline: 0808 802 0028 | 24-Hour National Domestic Abuse Helpline: 0808 2000 247


Children and Young People

We are here to support you. We understand what you may be experiencing and we can help.

Our friendly team are here to help you. We are here as someone to talk to, and support you in your own time and space.

If someone has hurt you, or you’ve been forced to do things that made you feel uncomfortable at any point in your life, we understand how you might be feeling.

If you have experienced rape, sexual abuse or sexual exploitation, you can get support from one of our specialist Children’s Independent Sexual Violence workers (CHISVAs).

We are independent from the police and social services, and can listen to you, support you and answer any questions that you or your family might have.

If you live outside of the Leicestershire or Rutland area, please contact the National Domestic Abuse Helpline on 0808 2000 247.

What support can I expect from the ISVA service?

A CHISVA is someone who is independent from the police and social services and can listen to you, support you and answer any questions you or your family may have.

Examples of Sexual Abuse

Being touched in a way you don’t like without giving permission or consent.
Made to look at sexual pictures or videos, do something sexual or made to watch someone do something sexual.
Manipulating you to carry out sexual acts in exchange for getting something like money, gifts or drugs. This is called Child Sexual Exploitation (CSE).
Someone flashing or exposing themselves to you either in person or online.
Someone sending you sexual messages, pictures or photographs (sexting).
Being forced, tricked or pressured to take part in any kind of sexual activity with another person. Sexual abuse doesn’t have to be physical contact and it can happen online.

Please Remember:

LimeCulture Logo

Freeva’s Sexual Violence Support service has been independently accredited as meeting the Quality Standards for Independent Sexual Violence Advisor Services and gained LimeCulture’s ‘Quality Mark’ in 2019.

All ISVAs receive specialist ISVA accredited training to work with survivors of sexual abuse to enable them to support clients effectively. The independent company LimeCulture provides a programme of accreditation and monitoring against Quality Standards to ensure overall quality and consistency of service provision.

Frequently Asked Questions

The aftermath of sexual assault can be traumatic and confusing. Many people share the same questions and concerns. Here are some frequently asked questions about our ISVA Service, what happens if you decide to report, the court process and includes information for family and friends.

What is an ISVA?

ISVA stands for Independent Sexual Violence Adviser. ISVAs are specially trained workers who are able to provide support in relation to any sexual abuse that you have experienced; this can be recently or something that happened in the past.

For further information, please download our leaflet here.

I don’t want to report to the police, can I still receive support?

Yes, you will still be able to access specialist support from the ISVA service. We will provide independent information to support your decision making, can talk you through your options and different types of support that is available to you regardless of any engagement with the criminal justice process.

What happens if I report? Will I have the same police officer throughout the course of my case?

Generally yes. Once you report, a member of the specialist teams will interview you. In most cases they are the same officer in charge of your case throughout the police and court process.

There can be occasions where officers can change, for example if they are going on maternity leave. All specialist officers are trained in this work so the level of support will not change.

I haven’t heard from the police since I did my interview?

After you complete your interview, the police then start the investigation. During this time you may not hear from your officer regularly. It’s not because they are not concerned about your case. They are investigating for you and will be carrying out interviews, getting evidence from other agencies. If you are concerned contact your ISVA and they can check progress of your case with the officer.

I have never reported before, I am scared about the process.

We can talk you through the whole police/court process, and you will have a keyworker as your advocate throughout the reporting, investigation and court process. You will not be alone.

For further information, please download our leaflet here.

How long after I report will I get a call from the ISVA service?

Most reports that are made go through Juniper Lodge which is our local SARC or Sexual Abuse Referral Centre. They are then sent over to our ISVA service. Once we receive your referral we will aim to contact you within 48 hours.

How long will the police/court process take?

It is often a long process, but you will have support the whole way through. Every case is different, but the whole process can take on average around 2 years, and on some occasions can last longer.

Can I see the court before the trial?

Yes, your ISVA can arrange a pre-court visit. During this, you'll have chance to see the court and familiarise yourself with the area. Your ISVA can accompany you during this process, and there's also a witness service based at the court for further support.

Will I get to see my barrister if my case goes to court?

You can request to see your barrister before your trial. Your ISVA can also assist you with this.

I don’t want to see the perpetrator in court, is that possible?

Yes. There are special measures that can be applied to the court so that you don't see the perpetrator or their friends and family. Your ISVA will talk you through all of this.

What can friends and family members do to support survivors of sexual abuse?

We understand that providing support to loved ones in the time after rape or sexual assault can be incredibly difficult, leaving you feeling overwhelmed, helpless and angry. It’s okay not to have all the answers; listening and being there helps and lets your loved one know that you care, don’t blame them, and believe in them. Unfortunately, there are no quick fixes for healing from sexual violence, but please refer to our support page for further information.

How to Support Others →

Reporting to the police

You do not have to report to the police to get support from us.

If you don’t want to report, we are here to support you with any emotional needs, guidance, safety planning and help you access any more relevant information.

If you are considering reporting to the police, we can help you understand how the criminal justice process works. We can talk you through what will happen if you do report to the police, what will happen if you report anonymously or the importance and process of forensic DNA retrieval.

*There are times that on our Helpline and in all our Domestic Abuse services, we will report to the police, with or without consent, if the risk to a client, child or third party, is significantly high.

How To Get Help

What You Can Expect From Freeva

At Freeva, we provide support to anybody who has experienced domestic violence, rape and/or sexual assault, living in Leicester, Leicestershire and Rutland.

Through this service, we help children and young people, between the ages of 5–18 years, understand and process any traumatic experiences they have had, and aim to provide them with the skills they need to feel empowered to make independent life choices.

Our specially trained team provide comprehensive clinical assessments, an action plan, and 6-12 weeks of support sessions. Where clients are engaged with the criminal justice system, we work within CPS PTT (Pre-Trail Therapy) guidelines.


Once you’ve reached out to us, a member of our team will be in contact within 24 hours. If you need help in this time, please call Childline or chat with a Childline counsellor online, they are available any time day or night.

You don’t have to tell them your name and all calls are free. They will listen to you, talk to you about what is happening and help you decide what to do next.

Looking for support? Call our helpline today.

Get Informed

If you’re not yet ready to speak to someone, we have a range of information and resources available for you to read and use in the meantime.

To refer yourself to our support services, and begin your journey to a brighter future, call 0808 802 0028.

Long-Term Self-Help Tips

A big part of healing and your journey to recovery is having longer term plans in place, whether it’s rebuilding your personal boundaries, or growing your own support network.

What is Sexual Abuse

What is Sexual Abuse?

Below, we provide insights into what constitutes sexual abuse, offering a guide to recognising key signs and addressing common concerns.

Self-Care Tips

The trauma of experiencing domestic abuse can make self-care feel challenging. Self-care can come in many different forms, including physical and emotional. We’ve put together some practical tips for practicing self-care in your everyday life.

Are you hurting the one you love?

Explore More of Our

Services for those Affected...

Adult Therapeutic Support

Freeva’s counselling team provide an environment of trust and confidence to help you focus on any feelings you may be experiencing. Find out more about our Adult Therapeutic Support.

Sexual Violence Support

Our Independent Sexual Violence Advisers offer practical and emotional support to anyone who has been raped, sexually assaulted or abused, including grooming, FGM and exploitation (CSE). Find out more about our Sexual Violence Support.

Support for Parents and Carers

Our specialised service, The YP Project can work with you as a parent/carer to give you the tools and support you need to de-escalate situations in a healthy way, and repair and reconnect with your child again. Find out more about our Support for Parents & Carers.

Specialist Male Support

Freeva’s dedicated Male support team works alongside our accredited Helpline team to provide support. Find out more about our Specialist Male Support.

Specialist BAME Support

Freeva’s dedicated BAME support team works alongside our accredited Helpline team to provide support. Find out more about our Specialist BAME Support.

Partner Support Service

For anyone who has a partner, or ex-partner, attending our Jenkins Project programmes, we offer confidential support, and a safe space for you to talk about how you feel and your past experiences. Find out more about our Partner Support Service.

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