Freeva Helpline: 0808 802 0028 | 24-Hour National Domestic Abuse Helpline: 0808 2000 247

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Your courage in seeking help is the first step, and we are here for you.

You deserve to feel safe and supported. Reach out to us, no matter how small or overwhelming your concerns may seem. If you would like to speak to someone in person, we are located in South Leicester; for our full address, please contact one of our advisors who can discuss this with you further.

For helpline enquiries, please call our team on:

For all other enquiries, please call our team on:

Volunteer

Your courage in seeking help is the first step, and we are here for you.

You deserve to feel safe and supported. Reach out to us, no matter how small or overwhelming your concerns may seem. Our helpline numbers are detailed below however, if you would like to speak to someone in person, we are located in South Leicester; for our full address, please contact one of our advisors who can discuss this with you further.

Talk to a Member of our friendly team

Whilst Freeva’s services are only available to those living in Leicestershire or Rutland, anyone can contact our helpline, and we will help you find the right support in your area.

Are you Affected?

Are you currently or have you previously experienced domestic violence, rape or sexual assault?

If you answered yes to the above or aren’t sure, we have an abudance of resources to support you.

Are you Seeking Change?

The Jenkins Project, run by Freeva, can support you to step away from abuse.

If you know you need help, take the next step and contact us to discuss our programmes of support. No matter your age, gender, sexuality or relationship status, we have support options for you.

Feedback or complaints

At Freeva, we value your feedback. Whether you’d like to share a compliment, provide constructive feedback, or make a formal complaint, we’re here to listen.

Compliments & Feedback

If you’ve had a positive experience with us or have ideas on how we can improve, we’d love to hear from you! Your feedback helps us continue delivering the best possible service.

Complaints

We take complaints seriously and aim to resolve any issues you may have experienced. If you would like to make a complaint, please don’t hesitate to let us know. We will address your concerns promptly and fairly in line with our complaints policy.

For more information, you can view our full Complaints Policy https://freeva.org.uk/wp-content/uploads/2024/09/COMPLAINTS-AND-COMPLIMENTS-POLICY-AND-PROCEDURE-SB-amended.docx

Contact Us

You can get in touch with us via email:
Email: admin@freeva.com

Are you Affected?

Are you currently or have you previously experienced domestic violence, rape or sexual assault?

If you answered yes to the above or aren’t sure, we have an abudance of resources to support you.

Are you Seeking Change?

The Jenkins Project, run by Freeva, can support you to step away from abuse.

If you know you need help, take the next step and contact us to discuss our programmes of support. No matter your age, gender, sexuality or relationship status, we have support options for you.

General Enquires

For all other enquiries, please use the number below and a member of our team will do their best to help you with your query.

For further information about Freeva, visit out about page.

Information to Help You

Self-Help Tools

If you’re not yet ready to speak to someone, we have a range of information available for you to read in the meantime.

If you are looking up information on behalf of someone else, read our article on how to support others.

Whether you are looking for information for yourself or others, browse our resource library for posters, booklets and information leaflets.

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