Freeva Helpline: 0808 802 0028 | 24-Hour National Domestic Abuse Helpline: 0808 2000 247
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You will be responsible for taking calls on our helpline for members of the public and professionals which operates Monday to Sunday.
You will undertake risk and needs assessments, safety planning with victims of domestic and or Sexual Abuse; providing emotional support, exploring support options, ensuring their immediate needs are met and referring to other appropriate support as and when identified.
– To provide a proactive support service to victims of domestic +/or sexual abuse via our freephone Helpline
– Undertake a full Risk and Support Needs Assessment
– Ensure clients are aware of their options
– Undertake safety planning and support clients to access ongoing specialist support
– Monitor and keep clients informed of case progress
– To ensure that the support is working to internal and multi-agency best practice guidelines; with the aim of increasing victim satisfaction, decreasing re-victimisation, ensuring victims have access to appropriate and timely support
For a detailed description of the role, as well as a person specification, please download the full job description. To apply, please email a CV and covering letter to recruitment@freeva.org.uk, or download and complete the application form below.
We’re glad you’re interested in working for Freeva, and feel this job may be a good fit! To apply, simply download and fill in the application form, and send it to the email address as detailed on the form.